Sales & Customer Service


Location: Leominster offices (In-person)
Job Type: Permanent
Working Hours: Monday to Friday, 8:30 am – 5:00 pm; Every other Saturday, 8:30 am – 5:00 pm; One Sunday in four, 8 hours (from home)

About Ishop247:

Ishop247 is a thriving volume retailer specialising in outdoor leisure products, power tools, garden accessories, and more. Our business model focuses on e-commerce, catering to a diverse customer base including retail sales and trade customers. We’re experiencing significant growth and are looking to expand our team as we continue our ambitious journey.

The Role:

We are excited to announce several openings for Sales & Customer Service Administrators, starting in the new year. This role is based in our Leominster office and involves a 40-hour work week on a rotating shift pattern. Key responsibilities include:

  • Answering customer enquiries via email and phone.
  • Processing customer returns.
  • Researching and listing new products.

Who We Are Looking For:

We’re seeking proactive individuals with a growth mindset, flexible to changes, and comfortable working both in a team and independently. An ideal candidate will have:

  • Confident office experience.
  • Familiarity with Microsoft Office, eBay, Amazon, and online retail.
  • Experience in customer service via email and phone.
  • Ability to work in an office environment as part of a team.
While prior experience is preferred, it’s not essential as on-the-job training is provided. However, a keen eye for detail and a friendly manner are vital.

The Future at Ishop247:

Our business is continuously growing, with strategic goals set to significantly boost our online sales. We’re looking to expand our premises and team, offering numerous opportunities for staff growth, learning, and development.

Application Process:

Please submit a brief covering letter along with your CV, explaining why you believe you are the best fit for this role and highlighting your relevant experience.